Posts tagged "Delivery Stories"

Modernising the vehicle logbook by delivering value early

By breaking the DVLA’s massive, 20-million-transaction paper logbook system into small slices - starting with commercial motor traders - we bypassed the paralysis of multi-year planning. Delivering value early allowed us to establish a continuous pipeline of delivery, proving that the best way to build institutional trust and momentum is to slice the problem thin and just start.
18 July 2026

Rebuilding the car tax service in ten weeks in 2014

By replacing a failing legacy system with a working car tax service in just ten weeks, we proved that momentum and iterative delivery manage risk far more effectively than months of traditional planning. This approach turned massive legislative shifts into simple backlog items, demonstrating that 100 days is exactly enough time to prove the ‘art of the possible’ in any complex organisation.
15 May 2026