I’m a digital technology specialist with extensive experience in transforming complex legacy IT, coaching technology teams as they build new digital services and coaching executives on setting the conditions for success.
I advise governments, public institutions and commercial organisations on building digital capability, setting vision/strategy and leading complex transformation programmes.
I was a co-founder at the UK Government Digital Service and I’ve supported the creation of digital services units around the world, including the Nova Scotia Digital Service and the State of California Alpha team.
I led teams that transitioned DVLA’s IT services back in-house after 22 years. I helped build the teams that delivered new digital services such as view your driving licence, buy and sell vehicles and tax your vehicle.
I’ve helped organisations such as the Ministry of Justice manage the growing problem of unsustainable and complex legacy technology. I developed the strategy and led the teams to modernise and move the systems supporting Legal Aid to public cloud. I’ve helped Sellafield understand how digital and technology can help make the nuclear cleanup process quicker and safer.
I’ve supported C-suite level executives at global education, retail, construction and financial service companies understand how to deliver sustainable technology that meets the needs of users.
I have a background in software engineering a masters degree in Human Computer Interaction from Swansea University.