Posts tagged "2014"

Archived Post

Keeping motivated

When you’re deep in the day to day detail of projects, it’s quite easy to lose sight of the big picture. If you’re making lots of small, incremental changes, you can quickly forget what things were like when you started. I’m currently taking a couple of weeks away from my DVLA projects, partly because it’s long overdue, but partly because I’ve done just that. I’ve been feeling pretty demotivated and frustrated at the lack of progress in some parts.
9 September 2014
External Article

DVLA: Iterating the Vehicle Tax and SORN betas

Some of the recent tweaks we’ve made to the DVLA vehicle tax and SORN services
30 May 2014
External Article

DVLA: Making vehicle information clearer

How DVLA is making vehicle information easier to understand for users
29 May 2014
External Article

DVLA: Next phase of the tax disc beta

How DVLA/GDS are using A/B testing to push more people towards the beta vehicle tax service
23 May 2014
Archived Post

Week notes #49

View driving record – lots of my focus over the past few weeks has been assisting this team to get to their public beta. It’s been a bit of a testing-fest with load, penetration and data quality testing going on. As the data from the driving records goes though a pretty complicated process to get to us, the DVLA testing team have been working hard to make sure we’re receiving and interpreting the data in the correct way.
7 April 2014
Archived Post

Week notes #45

I started off the fortnight with 4 days in sunny Newcastle doing interviews for HMRC’s new digital centre. It’s always interesting sitting on the other side of an interview table, but these were somewhat unusual as we held them in hotel rooms. Luckily the hotel had replaced the beds with tables otherwise it could have been a bit awkward. We finished off the Newcastle trip with a meet-up in the Brewdog bar where a fair few developers (and others) came to hear about what GDS and HMRC are up-to and how government is changing.
10 March 2014
Archived Post

Week notes #43

Vehicle tax & SORN – the team spent last week tidying things up and running tests with DVLA staff. They then launched the public beta on Thursday last week. Early counts suggest that nearly 5,000 people have taxed/SORNd their cars over the first few days using the beta. The team are now looking at the feedback and data to see what improvements we can make. View driving record – a good couple of weeks for this project.
24 February 2014
Archived Post

Simpler, clearer and faster car tax online

This afternoon, one of the projects I’ve been working on in Swansea launched into public beta. For the past 3 months, I’ve been working with a small team at the DVLA to look at how we can make the process of buying tax for your car online simpler. Taxing a car online isn’t exactly new – the existing service launched in 2006 and 54% of cars are already taxed this way.
20 February 2014
Archived Post

Week notes #41

Quite clearly I didn’t manage to keep up with my intention to publish my week notes regularly. As things became a little crazy before Christmas, these always ended up at the bottom of my prioritised list. I’m going to give them another go, but they’ll probably be shorter, but hopefully still interesting. So, recently… Vehicle tax & SORN – in my last set of notes I mentioned that we’d set up a team to look at making the tax disc buying process easier.
10 February 2014
Archived Post

Week notes #25-27

The last few weeks have involved lots of spinning plates. Two weeks ago GOV.UK reached one year old. We celebrated in the traditional way with blogs, cake and beer. Building out the new DVLA cloud infrastructure is ongoing. The View driving record team has started and completed the first stories focussed on Identity Assurance. There has also been conversations about network connectivity and the wider DVLA technical transformation plan. In addition to that, I’ve been involved in some conversations about paying for a tax disc by Direct Debit.
3 November 2013