External articles

Following the CrowdStrike incident a few days earlier, I guest edited a special edition of the Public Digital Newsletter to bring together articles and views that explained what happened, how it might have been avoided and what might happen next.

I’ve published a post on the Public Digital blog with immediate reflections on the CrowdStrike outage which impacted millions of computers around the world.

I’ve recently been interviewed by Jillian Carruthers, Executive Director of the Environment Sustainability Division in the British Columbia Public Service for their #DigitalBC series of videos. In this video, I talk in detail about how government approaches legacy modernisation projects. A version of this interview was also published as a podcast.

James Stewart and I recently gave a talk at Velocity Conference in Berlin about how to use design principles to solve problems in technology projects

Working with technology, it’s rare that you get to build something totally new without having to think about systems or services that already exist.

Progress and impact of the work we’re doing to improve the security of government digital services

An incident report about several issues that took government services offline

Work we’re doing to improve the security of government digital services

Some of the recent tweaks we’ve made to the DVLA vehicle tax and SORN services

How DVLA is making vehicle information easier to understand for users

How DVLA/GDS are using A/B testing to push more people towards the beta vehicle tax service

An overview of browsers and devices that are using the GOV.UK website on the GDS blog

An update on how government websites will be implementing the new cookie / privacy regulations

How the gov.uk beta website will be exposing services provided by local government

How the gov.uk beta website will be using cookies